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The Better Way: Transformation principles for the
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The Better Way: Transformation principles for the real world
Preface
Preface
Part I - The Big Picture
Introduction
Radical change
Rapid acceleration
Profound complexity
Part I Summary
Part II - The better way
Introduction
Principle one: Focus on customer value and adaptability
Principle two: Technology excellence is the strategy
Principle three: Choose product teams over project teams
Principle four: Divide and conquer
Principle five: Integrate governance, risk and compliance experts with product teams early and often
Principle six: Measure what matters
Part II Summary
Part III - Micro-transformation
Introduction
Step one: Design effective cross-functional teams
How it works
Why it works
Final thoughts
Step two: Create immersive working environments
Step three: Implement the Starter Kata
Step four: Thin-slice the work
Part III Summary
Conclusion
Glossary
Endnotes
Endnotes
License
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Why it works
Empowered cross-functional teams aligned by shared principles outcomes and measures of success are the best way to navigate uncertain and unpredictable environments.
Through shared outcomes, cross-functional teams and pods are better able to collaborate with a common purpose and mission, which enables them to continuously identify, prioritize, and break down risky assumptions, and then use their collective capabilities to “swarm” both opportunities and challenges accordingly.
The success of this approach is predicated on a culture change and mindset shift: One where everyone in the organization believes that those closest to the work and to the customer — aka, the product teams or the pods — are best suited to make decisions for the product and on behalf of the customers’ experience. In traditional command and control environments, the executive leadership are thought to “know best”. Part of shifting to the pod approach will be to ensure the most senior stakeholders in the process can relinquish (at least some) control to the collective wisdom of the pods.
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Final thoughts
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