The Better Way: Transformation principles for the
  • The Better Way: Transformation principles for the real world
  • Preface
    • Preface
  • Part I - The Big Picture
    • Introduction
    • Radical change
    • Rapid acceleration
    • Profound complexity
    • Part I Summary
  • Part II - The better way
    • Introduction
    • Principle one: Focus on customer value and adaptability
      • Applying the principle in practice
      • What good looks like
      • Common failure modes
      • Final thoughts
    • Principle two: Technology excellence is the strategy
      • Applying the principle in practice
      • What good looks like
      • Common failure modes
      • Final thoughts
    • Principle three: Choose product teams over project teams
      • Applying the principle in practice
      • What good looks like
      • Common failure modes
      • Final thoughts
    • Principle four: Divide and conquer
      • Applying the principle in practice
      • What good looks like
      • Common failure modes
      • Final thoughts
    • Principle five: Integrate governance, risk and compliance experts with product teams early and often
      • Applying the principle in practice
      • What good looks like
      • Common failure modes
      • Final thoughts
    • Principle six: Measure what matters
      • Applying the principle in practice
      • What good looks like
      • Common failure modes
      • Final thoughts
    • Part II Summary
  • Part III - Micro-transformation
    • Introduction
    • Step one: Design effective cross-functional teams
      • How it works
      • Why it works
      • Final thoughts
    • Step two: Create immersive working environments
      • How it works
      • Why it works
      • Final thoughts
    • Step three: Implement the Starter Kata
      • How it works
      • Why it works
      • Final thoughts
    • Step four: Thin-slice the work
      • How it works
      • Why it works
      • Final thoughts
    • Part III Summary
  • Conclusion
  • Glossary
  • Endnotes
    • Endnotes
    • License
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  1. Part III - Micro-transformation
  2. Step four: Thin-slice the work

How it works

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Last updated 3 years ago

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To get started with the thin-slice technique, it's generally a good idea to follow the first step in the Improvement Kata and “understand the direction”. This will ensure that each thin-slice you create is in alignment with the bigger picture goals of the organization. A good way to understand the direction and see the big picture is to render your organization's executive vision, business strategy and future state goals in a simple Lean Value Tree.

Through this visualization technique, it may be easier to spot opportunities to use thin-slicing in a way that ladders up to the big picture.

If you are able to successfully identify an opportunity to thin-slice, the next step in the Improvement Kata would be to “grasp the current condition”. An example of how to do this is to map the customer experience, and then, as shown in Figure T below, use value stream mapping to gather data about the current condition.

Once the current condition is understood, the next step in the Improvement Kata would be to establish the next target condition. For coalitions and pods, this means defining a small measurable goal or “step” that they can work toward that will help reduce uncertainty about the path forward, and increase their overall knowledge and capabilities.

Finally, the last step would be to experiment toward the target condition using the Plan-Do-Check-Act model described earlier in .

step three of this chapter
Figure S: Thin-slices should build off the strategic vision and business goals
Figure T: Use mapping to grasp the current condition