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What good looks like
- The executive vision embraces CVA as first and second order priorities
- The business strategy articulates the CVA based vision into coherent action
- The portfolio function distills the strategy into customer outcomes prioritized by value
- The product function translates customer outcomes into thin-sliced initiatives
- The delivery function uses modern delivery practices to rapidly gain customer feedback
- The measurement function continually evaluates business impact to influence strategy
Last modified 2yr ago