> For the complete documentation index, see [llms.txt](https://tbw.rangle.io/the-better-way/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tbw.rangle.io/the-better-way/02-the-better-way/principle-two-technology-excellence-is-the-strategy/common-failure-modes.md).

# Common failure modes

* Organizing the enterprise by technology layer which inadvertently creates invisible bottlenecks and dependencies that reduce flow and value
* Using a “two-speed IT” model, which almost always lead to initiatives that move at the slowest possible speed, rather than the fastest
* Choosing tools over people. Tools help enable, but it's the people, process and shared outcomes that create real business impact