> For the complete documentation index, see [llms.txt](https://tbw.rangle.io/the-better-way/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tbw.rangle.io/the-better-way/03-micro-transformation/step-four-thin-slice-the-work.md). # Step four: Thin-slice the work In the first two steps of the micro-transformation model, we showed you how to design outcome-driven, cross-functional coalitions and pods (Step One), and then use immersion to accelerate their transformation process (Step Two). Then in Step Three, we explained how to get everyone working using an easy to follow framework called the Starter Kata. Now, we’ll describe how to simultaneously test the future state and deliver key organizational outcomes using the Starter Kata and a technique known as “thin-slicing”. As shown in Figure R below, thin-slicing can be used to design outcomes that require deep organizational collaboration to achieve, but are narrow in terms of scope. ![Figure R: Example of a thinly-sliced transformational outcome](/files/-MdwnB33tyK09OCAf5hC) This technique provides transforming organizations with an ideal way to achieve three important objectives. First, it provides transforming organizations with a straightforward way to ensure the transformation process is inclusive. Second, because thin-slices are intended to integrate many layers of the organization, it allows the organization to test and refine the future state hypothesis across many interaction points. Third, because thin-slices are designed as real-world exercises, the business benefits from the eventual value they generate. When taken together, the thin-slice approach can provide a powerful alternative to more traditional transformation models that employ top-down or bottom-up approaches. Top-down models often fail because they “push” the transformation agenda down onto the organization in a revolutionary rather than evolutionary way, creating push back among the rank and file. The bottom-up approach, by contrast, tends to be more evolutionary and have broader support from the lower levels of the organization, but tends to fail in the end due to a lack of leadership awareness and support. The aim of thin-slicing is not to change the organization in one shot. Rather, choosing narrow slices that represent a microcosm without your organization is an approach designed to get all levels of the organization (the macrocosm) working in the future state end-to-end. Naturally, working this way helps to ensure the transformation is a more inclusive process that will enable both broader organizational participation and learning. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://tbw.rangle.io/the-better-way/03-micro-transformation/step-four-thin-slice-the-work.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.