Part I Summary
Our aim in Part I was to capture the powerful consumer and technology driven change affecting many established businesses today, as well place a frame around the complex challenges that organizations must overcome in order to adapt fast enough.
Transformation is achievable but it requires commitment, resiliency and investment, particularly in core best practices, new capabilities, and added capacity coupled with pragmatic-outcome-based measures of success.
For companies willing to move beyond wishful thinking and commit to success, there is a path. To make it all work, leaders and their employees will need to embrace responsiveness as a core ethos and learn to adapt to new organizational structures, new mindsets and cultures, and new ways of working. This is the path to creating an organization that is more responsive, resilient and able to adapt to change as it occurs to create opportunities through digital.