What good looks like

  • Technology is no longer an ancillary service — Instead, technology leaders have a prominent seat at the strategy table

  • Technology is strategically focused on customers and end-to-end experiences

  • Technical excellence is measured by lead time, release frequency, time-to-restore-service and change fail rate

  • A continuous delivery pipeline is imperative and non-negotiable

  • The five ideals of DevOps are used to extend the delivery pipeline and increase the organizational flow of information and value

  • Talent management is also imperative and non-negotiable, enabled by clear career paths and immersive learning environments

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