The Better Way: Transformation principles for the

The Better Way: Transformation principles for the real world
Preface
- Preface
Part I - The Big Picture
Part II - The better way
Part III - Micro-transformation
Conclusion
Glossary
Endnotes
- Endnotes
- License

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Part II - The better way

Principle six: Measure what matters

Applying the principle in practice

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